SHIPPING TIMES  

• Australia: 2-4 Days
• New Zealand: 4-6 Days
• United States: 5-10 Days
• UK: 5-15 Days
• Europe (Germany, Spain, Italy, France, Sweden, Denmark, Belgium, Luxembourg, Austria, Netherlands): 5-15 Days
• Rest of Europe: 10-21 Days
• Rest of the World: 10-21 Days

Find out more about delivery to a specific country by contacting us via email at [email protected]. All orders placed prior to 3:00PM (AEST) will be dispatched on the same day. In sale periods, please allow up to 24 hours for dispatch.

Your parcel will be delivered to the shipping address you specify at the time of purchase. Flock Industries is not responsible for parcels sent to incorrect or inaccurate addresses. If your order has already been processed, then we can’t make any changes to the address or change the course of the parcel. In the event that a parcel is returned to our fulfilment centre for various reasons including, non-payment of fees, duties or taxes, incorrect address, unclaimed at post office, you will need to email [email protected] to arrange redelivery.

Delayed, lost or damaged shipments are not the responsibility of Flock Industries. Upon delivery of the products, you must inspect the products for any shortage or quality issues. You will be deemed to have accepted the products upon delivery and waived the right to make any claim unless you notify Flock Industries in writing within 7 days of receiving the products. In the event that the product parcel is lost or stolen, you should contact the transport courier or local authorities for resolution.

All delivery times quoted to you are indicative only. Products may be delivered in one or more parts. To the extent permitted by law, we do not accept any liability whatsoever for delayed delivery caused by any third-party. All shipping times exclude clearance/customs delays and any other delays caused in circumstances that are outside of our control.